Question 1

What is ENDVR?

Accepted Answer

ENDVR is a sell-through enablement platform that gives brands a direct line to the shop floor. Brands use ENDVR to deploy product education, launch sales incentives, collect frontline market intelligence, and drive verified sell-through across their entire dealer network from a single platform.

Question 2

How does ENDVR work?

Accepted Answer

Brands create campaigns in the ENDVR Brand Portal, including product training, sales incentives, or market research tasks. Those campaigns are delivered directly to retail associates' phones through the ENDVR Associate App via push notifications. Associates engage with the content, submit verified sales, and earn instant rewards. Brands see real-time results on their dashboard, including engagement metrics, verified sales data, and store-level performance.

Question 3

Who is ENDVR for?

Accepted Answer

ENDVR serves the wholesale channel ecosystem. On the brand side, it's built for trade marketers, wholesale sales leaders, and brand sales reps who need to drive sell-through and prove ROI on their in-store programs. On the retail side, store managers and sales associates use ENDVR to access brand training and earn rewards for selling.

Question 4

What types of brands use ENDVR?

Accepted Answer

ENDVR is trusted by 160+ brands across categories including consumer electronics, sporting goods, outdoor recreation, footwear, apparel, and more. Any brand that sells through retail partners and wants to influence what happens on the sales floor can use ENDVR.

Question 5

What results can I expect from ENDVR?

Accepted Answer

ENDVR delivers $130 in sell-through for every $1 invested in associate rewards. The platform has delivered over $450M in verified sell-through across 140,000+ engaged associates in 15,000+ stores.

Question 6

How is ENDVR different from trade promotion management or retail execution tools?

Accepted Answer

Traditional trade promotion tools focus on retailer-level deals and co-op marketing. Retail execution tools focus on shelf compliance and merchandising audits. ENDVR is different because it gives brands a direct line to individual retail associates, the people who actually influence customer purchase decisions on the sales floor. It connects brand education and sales incentives directly to verified sell-through results.

Question 7

How is ENDVR different from traditional spiff or co-op programs?

Accepted Answer

Traditional spiff programs pay associates weeks later via check or retailer — ENDVR pays instantly via Venmo, PayPal, Interac, or Wise. Traditional programs rely on manual tracking or honor systems — ENDVR verifies every sale with AI-powered receipt scanning. Traditional programs are managed by the retailer with limited brand visibility — ENDVR gives the brand direct control over products, rewards, targeting, and real-time reporting. Traditional programs target store owners or managers — ENDVR reaches individual frontline associates, the people who actually influence purchase decisions on the sales floor.

Question 8

How is ENDVR Digital Education different from traditional brand training?

Accepted Answer

Traditional brand training relies on in-person rep visits, printed materials, or retailer-led sessions that are slow, inconsistent, and impossible to scale. ENDVR Digital Education delivers bite-sized training directly to associates' phones, reaches thousands simultaneously, launches in minutes instead of weeks, and tracks completion and quiz scores in real-time. It also integrates directly with Sales Incentives — train associates on your products, then reward them for selling, all on the same platform.

Question 9

How is ENDVR Frontline Insights different from traditional market research?

Accepted Answer

Traditional retail market research relies on third-party field auditors, scheduled store visits, or retailer-reported data that arrives weeks late and covers a fraction of locations. ENDVR Frontline Insights turns the associates already on the sales floor into a real-time research network — brands push surveys, photo tasks, or competitive-intel questions directly to associates' phones and get responses within hours, not weeks. Results include store-level detail and photographic evidence, giving brands a ground-truth view of what's actually happening at the shelf across their entire dealer network.

Question 10

How is ENDVR Display Maintenance different from traditional merchandising compliance?

Accepted Answer

Traditional merchandising compliance depends on periodic rep visits or third-party audit firms that cover a limited number of stores on a fixed schedule. ENDVR Display Maintenance lets brands request photo verification from associates at any store, any time — associates snap a photo of the display, ENDVR verifies it, and the brand sees compliance status across every location in real time. It's faster, cheaper, and covers far more stores than a travelling rep team ever could.

Question 11

How is ENDVR Consumer Cashback different from traditional consumer rebate programs?

Accepted Answer

Traditional consumer rebate programs require customers to mail in forms, wait weeks for processing, and often have low redemption rates due to friction. ENDVR Consumer Cashback lets customers scan their receipt in the app and receive an instant digital payout — no forms, no waiting. Brands get real-time redemption data tied to specific products and stores, turning a blunt promotional tool into a measurable, data-rich sell-through driver.

Question 12

How quickly can I launch a campaign on ENDVR?

Accepted Answer

You can go from plan to the shop floor in minutes. Build your campaign in the Brand Portal, set your products, rewards, and eligible stores, and launch. Associates receive push notifications immediately and can start engaging right away.

Question 13

Does ENDVR integrate with my existing systems?

Accepted Answer

ENDVR is designed to work alongside your existing CRM, ERP, and marketing tools. The platform provides its own dashboard and reporting, and can export data for use in your broader business intelligence stack.

Question 14

How does ENDVR verify sales?

Accepted Answer

ENDVR uses AI-powered receipt verification. Associates submit a photo of the receipt through the app, and ENDVR's AI confirms the transaction, matching the product, store, date, and amount. This ensures every dollar invested is connected to a confirmed, measurable sale.

Question 15

Is ENDVR available internationally?

Accepted Answer

Yes. ENDVR supports multiple currencies and serves brands and retailers across North America and beyond.

Question 16

How much does ENDVR cost?

Accepted Answer

ENDVR offers flexible pricing based on your needs. You can start free with our self-service option, or contact us for custom enterprise pricing. There are no long-term commitments required.

Question 17

Is there a free trial?

Accepted Answer

Yes! You can get started with ENDVR for free. Our self-service option lets you launch campaigns and see results before committing to a paid plan.

Question 18

What's included in each pricing tier?

Accepted Answer

All ENDVR plans include access to our core platform features: campaign creation, associate engagement, and basic analytics. Higher tiers unlock advanced features like custom integrations, priority support, and dedicated account management.

Question 19

How do I pay for incentive rewards?

Accepted Answer

Incentive rewards are funded separately from your platform subscription. You load funds into your ENDVR account, and rewards are paid out automatically to associates as they complete qualifying activities.

Question 20

Can I cancel my subscription?

Accepted Answer

Yes, ENDVR subscriptions can be canceled at any time. There are no long-term contracts or cancellation fees for self-service plans. Enterprise plans may have different terms.

Question 21

What is the FACTS program?

Accepted Answer

FACTS stands for First to Activate Claims the Store. When you're the first brand to activate a new store on ENDVR — whether through Digital Education, Display Maintenance, or Frontline Insights — we waive your monthly fee for that location. On Pay-As-You-Go, you get 12 months free per claimed store. On an Annual subscription, claimed stores are free for the entire duration of your contract. It's designed so that growing the ENDVR network directly reduces your cost.

Question 22

What does 'engaged door' mean and how am I billed?

Accepted Answer

An 'engaged door' is a store location that actively participates in your campaigns — completing training, submitting display photos, or responding to surveys. You only pay for stores that engage, not your entire network. And if you bring a new store onto ENDVR through the FACTS program, that door is free. This means you can reach your entire dealer network but only pay for the stores that are actively working with your brand.

Question 23

How do I get started with ENDVR?

Accepted Answer

Getting started is easy. Sign up for a free account, create your first campaign, and start reaching retail associates immediately. Our onboarding team can help you set up your brand profile and launch your first campaign within days.

Question 24

What types of campaigns can I create?

Accepted Answer

ENDVR supports multiple campaign types: Digital Education (training and product knowledge), Sales Incentives (SPIFFs and rewards), Frontline Insights (surveys and market research), Display Maintenance (merchandising verification), and Consumer Cashback (customer promotions).

Question 25

How many retail associates can I reach?

Accepted Answer

ENDVR's network includes over 50,000 active retail associates across thousands of retail locations. You can target specific stores, regions, or retailer types to reach exactly the associates who sell your products.

Question 26

How do I measure ROI?

Accepted Answer

ENDVR provides real-time dashboards showing campaign engagement, completion rates, and—when integrated with your sales data—direct sell-through attribution. Our brands see an average of $130 in sell-through for every $1 spent on incentives.

Question 27

Can I integrate ENDVR with my existing systems?

Accepted Answer

Yes, ENDVR integrates with leading retail platforms, CRMs, and data systems. We support custom API integrations for enterprise customers to connect campaign data with your existing analytics and reporting tools.

Question 28

What support is available?

Accepted Answer

All ENDVR customers have access to our help center and email support. Pro and Enterprise plans include dedicated account management, priority support, and strategic consulting to maximize your results.

Question 29

How do my associates join ENDVR?

Accepted Answer

Associates simply download the ENDVR app from the App Store or Google Play, create an account, and verify their store location. They can start earning rewards immediately by completing available campaigns.

Question 30

Is ENDVR free for retail associates?

Accepted Answer

Yes, ENDVR is completely free for retail associates. Associates earn cash rewards and prizes by completing brand campaigns—there's no cost to participate.

Question 31

How do associates get paid?

Accepted Answer

Associates receive rewards instantly via the ENDVR app. They can cash out to their preferred payment method including bank transfer, PayPal, Venmo, or gift cards. No waiting for checks.

Question 32

What kind of rewards can associates earn?

Accepted Answer

Associates can earn cash rewards for completing training, selling products, submitting surveys, and verifying displays. Reward amounts vary by campaign but typically range from $1 to $50 or more per task.

Question 33

How does ENDVR benefit my store?

Accepted Answer

ENDVR helps your associates become product experts, leading to better customer experiences and higher sales. Many retailers see improved associate engagement and retention when their team has access to ENDVR's learning and earning opportunities.

Question 34

Can I see which associates at my store are using ENDVR?

Accepted Answer

Store managers can request access to see aggregate engagement data for their location. Contact your ENDVR representative or the brand partner running campaigns to discuss visibility options.

Question 35

What devices does ENDVR support?

Accepted Answer

ENDVR is available on iOS and Android devices. The associate app works on any modern smartphone, while the brand dashboard is accessible via web browser on any device.

Question 36

How secure is my data on ENDVR?

Accepted Answer

ENDVR takes data security seriously. We use industry-standard encryption, secure cloud infrastructure, and comply with relevant data protection regulations. Enterprise customers can request additional security documentation.

Question 37

What integrations are available?

Accepted Answer

ENDVR integrates with major retail platforms and industry associations. We also offer custom API integrations for enterprise customers to connect with CRM systems, data warehouses, and business intelligence tools.

Question 38

Can I export my data from ENDVR?

Accepted Answer

Yes, all campaign data can be exported from your ENDVR dashboard. We support CSV exports for most data types, and enterprise customers can access real-time data feeds via API.

Question 39

How long does implementation take?

Accepted Answer

Most brands can launch their first campaign within 24-48 hours of signing up. Enterprise implementations with custom integrations typically take 2-4 weeks depending on complexity.

Question 40

Do you offer API access?

Accepted Answer

Yes, ENDVR offers API access for enterprise customers. Our API supports campaign management, data retrieval, and integration with third-party systems. Contact our team for API documentation.

Frequently Asked Questions

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