Welcome back to the continuation of our journey through the insights gained from ENDVR’s recent survey series, where we’ve delved deep into the perspectives of over 175 frontline retail staff members across North America. In Part 1, we explored the challenges faced by these vital members of the retail ecosystem, shedding light on their concerns and the crucial link between employee satisfaction and brand success. Now, in Part 2, we’re diving even deeper to understand the factors that truly drive brand loyalty and sales excellence.